Terms & conditions

Platinum Resurfacing

These Terms and Conditions apply to all SMS messages sent and received as part of PLATINUM RESURFACING's messaging services. These messages are sent in accordance with the Spam Act 2003 (Cth) and Spam Regulations 2021. Your use of this service constitutes acceptance of these terms.

Messaging Consent

As a user, you must explicitly consent to receive messages from PLATINUM RESURFACING. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions. We keep a record of how and when your consent was given.

Message Types and Frequency

Messages sent by PLATINUM RESURFACING may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.

Opt-Out Instructions

To discontinue receiving messages from PLATINUM RESURFACING, you can reply "STOP" to any of our messages at any time. Your opt-out request will be processed within 5 business days, and the opt-out facility will remain functional for at least 30 days from the date of the original message.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in accordance with the Privacy Act 1988 (Cth) and in relation to our SMS messaging service. It can be found on our website.

Message Delivery

PLATINUM RESURFACING does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that this messaging service is provided in compliance with all relevant Australian laws, including the Spam Act 2003 (Cth), the Privacy Act 1988 (Cth), and other laws relating to telecommunications and commercial electronic messages.

Changes to Terms and Conditions

PLATINUM RESURFACING reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.